Contact Us at Quantum
Appointment & Scheduling
PHONE: (210) 817-6010
FAX: (210) 817-6011
EMAIL: Intake@QuantumPainOrtho.com
Locations, Hours & Directions
For all of Quantum's office locations, operating hours and directions:
General Inquiry
If you have medical related questions or concerns, you can call us anytime at (210) 817-6010 and speak with one of our friendly, trained medical staff or email us:
EMAIL: Info@QuantumPainOrtho.com
Billing & Payment
Billing Inquiry
Questions or concerns about your medical bill
ChartSwap™
Request copies of your billing records via ChartSwap
Medical Records Requests
Medical Records
Request copies of your medical records
ChartSwap™
Request copies of your medical records via ChartSwap
Learn more about ChartSwap™
As of March 2, 2020 Quantum Pain and Orthopedic has contracted ChartSwap to process requests for the release of medical records (protected health information) and billing records.
All patient health care information at Quantum Pain and Orthopedic is confidential. Therefore, medical records cannot be released to any person or organization without the consent of the patient or the patient’s legally authorized representative (unless authorized by law).
Medical Records
Requests for the release of medical records (protected health information) must be submitted in writing and must contain all the elements required by law. Authorizations must also be dated and signed by the patient or the patient’s legally authorized representative. In the case of a minor, a parent or legal guardian must sign the authorization.
Quantum Pain and Orthopedic has authorized forms that can be downloaded.
Download – Authorization to Disclose Protected Health Information (PDF, 206KB)
Processing Fees
A current fee schedule for disclosure of health care information is available on the ChartSwap link.
No fee is assessed when the information is being sent to another health care provider or is for a social security disability claim. Requests for medical record information for social security disability claims must be accompanied by a supporting letter from the Social Security Administration.
Patients and Patient representatives will not incur a fee other than the fee associated with ChartSwap. All others will be invoiced through ChartSwap.