Frequently Asked Questions
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Patients must be located within 30-mile radius of our Quantum offices in order to qualify for transportation. Patients will not be given a pickup time when setting up an appointment; they will be given a call a day before (which they have to answer) to confirm and be given a pickup time. If unsure, please contact Quantum Pain and Orthopedic for more information.
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PATIENT VISIT RESCHEDULE:
Please call our Quantum office as soon as you realize you will not be able to keep your appointment. We prefer all cancellations be made at least 24 hours prior to your scheduled appointment time. This will allow us to give another patient the opportunity to be seen.
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BEFORE PROCEDURE:
Must not eat or drink anything starting at midnight the night before your procedure. (No food or liquids, including water, soda, coffee, gum, mints, candy, etc.) A driver is required for your procedure and must be present at check-in, unless we are providing you transportation. In this case, transportation is for the patient only. If you are taking BLOOD-THINNERS (i.e. Heparin, Coumadin, Warfarin, Plavix) or ANTIBIOTICS, or are running a temperature higher than 100.4°F, please notify our staff before your procedure. Please come dressed comfortably and leave all jewelry and valuables at home.
AFTER PROCEDURE
Following your procedure, please go home and relax for at least 12 hours. DO NOT engage in strenuous activities the day of or the day after your procedure.
You may resume normal activities after two days.
You may feel some soreness at the injection site for up to two days.
Please call our office if you experience increasing or unbearable pain, fever, or bowel or urinary incontinence.
As always, please do not hesitate to call our office if you have any questions or concerns.
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The duration of any pain management procedure depends on the procedure and the individual.
Sedation is offered for most procedures which require a longer preparation and recovery time. Specific details, including procedure duration, are discussed prior to scheduling any procedures.
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ChartSwap
As of March 2, 2020 Quantum Pain and Orthopedic has contracted ChartSwap to process requests for the release of medical records (protected health information) and billing records.
All patient health care information at Quantum Pain and Orthopedic is confidential. Therefore, medical records cannot be released to any person or organization without the consent of the patient or the patient’s legally authorized representative (unless authorized by law).
Medical Records
Request for the release of medical records (protected health information) must be submitted in writing and must contain all the elements required by law. Authorizations must also be dated and signed by the patient or the patient’s legally authorized representative. In the case of a minor, a parent or legal guardian must sign the authorization.
Quantum Pain and Orthopedic has authorized forms that can be downloaded:
Download– Authorization to Disclose Protected Health Information (PDF, 206KB)